Our Mission & Guiding Vision
The Tenant Resource Center (TRC) promotes positive, balanced relations between rental housing consumers and providers throughout Wisconsin. Our fundamental belief is that safe, affordable, and dignified housing is not a privilege—it is an indispensable human right that anchors health, educational achievement, economic mobility, and community peace.
Founded on principles of grassroots mutual aid and fair tenancy standards, TRC works proactively to break the cycle of housing insecurity. By intervening before conflicts escalate into formal court filings, we prevent the devastating, long-lasting consequences of eviction records on families and children.
Rights Education
Demystifying complex state statutes (ATCP 134) and municipal codes so renters and property managers can make informed decisions based on facts, rights, and lawful procedures.
Eviction Diversion
Providing court-based and pre-filing dispute resolution, pairing neutral mediation with emergency financial aid coordination to resolve arrears without displacement.
Systemic Equity
Actively confronting systemic discrimination, source-of-income bias, and racial disparities in housing through community partnerships and bilingual client advocacy.
Our Guiding Operating Values
- Empowerment Over Dependence: We equip clients with knowledge, negotiation tools, and legal documentation so they have agency over their housing futures.
- Radical Inclusivity: Services are offered free of charge in English and Spanish, accessible to all regardless of income, documentation status, or background.
- Objective Integrity: We provide unvarnished, accurate legal information without commercial bias, maintaining confidentiality and professional ethics in every consultation.
- Restorative Solutions: We prioritize keeping tenants housed and landlords whole through reasonable payment plans, mediation, and open communication.